Privacy Policy

Stratos Consulting Ltd ("Stratos", "we", "us", "our") is a management and technology consultancy registered in England and Wales. Our registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are the data controller for personal information collected through this website (stratosconsultingltd.com) and through our client engagement process. If you have any questions about this policy or how we handle your data, please contact us at: [email protected]

We may collect the following categories of personal information: Contact and enquiry data: When you submit an enquiry through our website, we collect your name, email address, organisation name, job title, and the content of your message. Usage data: We may collect information about how you interact with our website, including pages visited, time spent on pages, and referring URLs. This is collected in aggregate and is not linked to identifiable individuals unless you have provided your details. Communications data: If you correspond with us by email or telephone, we retain records of those communications. We do not collect sensitive personal data (such as health information, financial data, or information about protected characteristics) through this website.

We use the personal information we collect for the following purposes: Responding to enquiries: To review and respond to messages submitted through our contact form. Our legal basis is legitimate interests — we have a legitimate interest in responding to prospective client enquiries. Service delivery: Where you engage us as a client, to fulfil our contractual obligations and manage the client relationship. Our legal basis is contract performance. Improving our website: To understand how visitors use our site and to improve its content and functionality. Our legal basis is legitimate interests. Legal compliance: To comply with applicable laws and regulations. Our legal basis is legal obligation. We do not use your personal information for automated decision-making or profiling.

We do not sell, rent, or trade your personal information to third parties. We may share your information with: Service providers: Trusted third-party suppliers who assist us in operating our website and delivering our services (for example, email hosting providers). These parties are contractually required to handle your data securely and only for the purposes we specify. Professional advisors: Lawyers, accountants, and insurers where necessary for our business operations. Regulatory authorities: Where required by law or regulation, or to protect our legal rights. All third parties with whom we share data are required to maintain appropriate security measures and to use your data only as instructed by us.

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry data: We retain contact form submissions for up to 24 months from the date of receipt, unless a client relationship develops, in which case our standard client data retention policy applies. Client data: Data relating to client engagements is retained for a minimum of 6 years following the end of the engagement, in accordance with our legal and regulatory obligations. When data is no longer required, it is securely deleted or anonymised.

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights: Right of access: You may request a copy of the personal information we hold about you. Right to rectification: You may ask us to correct inaccurate or incomplete information. Right to erasure: You may ask us to delete your personal information in certain circumstances. Right to restriction: You may ask us to restrict how we use your information in certain circumstances. Right to data portability: You may ask us to provide your information in a structured, machine-readable format. Right to object: You may object to our processing of your information where we rely on legitimate interests as our legal basis. To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security.

Our website uses cookies to improve your browsing experience. Please see our Cookie Policy for full details of the cookies we use and how to manage your preferences.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us: Stratos Consulting Ltd 71-75 Shelton Street Covent Garden London WC2H 9JQ Email: [email protected] Telephone: +44 7724 389563