Most councils have already made the straightforward efficiency savings. What remains requires a more fundamental rethink of how services are designed and delivered. We set out a framework for identifying and delivering sustainable savings without compromising the services residents depend on.
Matt Oliver
Founding Partner
Local government in England faces a financial challenge that is structural, not cyclical. The combination of rising demand for adult social care, children's services, and homelessness support, alongside constrained funding settlements, means that the financial pressures facing most councils will not resolve themselves when the economic cycle turns.
Most councils have already made the straightforward efficiency savings. Back-office consolidation, procurement rationalisation, property rationalisation, and workforce reduction have been pursued extensively over the past decade. The savings that remain are harder to identify, harder to deliver, and carry greater risk if they go wrong.
The councils that are managing best are not those that have found a new set of easy savings. They are those that have fundamentally rethought how they design and deliver services - moving from a model based on responding to demand to one based on preventing it.
"Sustainable savings in local government require a shift from demand management to demand prevention - and that shift takes years, not months."
The most significant savings opportunity in most councils lies in reducing the demand for high-cost services. Early intervention in children's services, reablement in adult social care, and housing support that prevents homelessness all have strong evidence bases and significant financial cases. The challenge is that the savings are realised over years, while the investment is required now.
Many council services were designed for a different era - when residents had less access to digital channels, when expectations of public services were different, and when the workforce model was built around permanent, full-time employment. Redesigning services around current resident needs and current workforce realities can release significant savings without reducing service quality.
The boundaries between council services, NHS services, housing associations, and the voluntary sector are often more significant as cost drivers than the services themselves. Integrated approaches to complex needs - particularly in adult social care and children's services - can reduce duplication, improve outcomes, and release savings across the system.
The councils that will navigate the next decade most successfully are those that are making the shift now - accepting short-term investment costs in exchange for long-term demand reduction. That requires political courage, financial discipline, and leadership capability that is in short supply in a sector under sustained pressure.
Matt Oliver
Founding Partner, Stratos Consulting Ltd
Matt is the Founding Partner of Stratos Consulting Ltd, with over 25 years of experience across financial services, public sector, and healthcare. He has served as CTO and Managing Director of a management consultancy business.
If the themes in this article resonate with challenges your organisation is facing, we would welcome the conversation.